![]() Domino’s drives sales, minimizes costs and creates a competitive advantage through personalized, transparent and convenient application experiences for customers.Ĭustomers spend more money online than over the phone as they sort through the menu and add items to their basket. Adapting Apps to the TimesĪpplications play a significant role in the Domino’s business strategy. “Innovative technologies can be leveraged fruitfully if and only if the employees are given freedom by the CIOs to try and inject them in their organization’s delivery model in the quest to conquer the changing dynamics of customer behavior,” Kevin Vasconi executive vice president and chief information officer at Domino’s wrote in CIOReview.Īnother way is by modernizing technologies and processes for developing the applications at the heart of the company’s decade-long pizza turnaround and digital transformation. How does Domino’s deliver so many new solutions, features and updates, while it’s hot? By cultivating an experimental culture of innovation. To continuously and rapidly innovate the customer experience, the Domino’s team must be as fast to experiment with new technologies as it aims to deliver pizzas. stores by 2025, Domino’s constantly disrupts the pizza-ordering process to ensure nothing disrupts the pizza’s journey to the customer. More than half of global retail sales come from digital channels.ĭomino's constantly experiments with new technologies to improve the pizza delivery experience, such as self-driving delivery vehicles. The company makes splashy headlines with ambitions to deliver pizzas with driverless cars and drones, launch in-vehicle ordering apps for connected cars and process orders over the phone with artificial intelligence.Īll in all, Domino’s currently offers 15 digital ways to order pizza, from web and mobile apps to social media and virtual assistants. There’s a well-known saying that “every company is a tech company.” Domino’s exemplifies this so well that the world’s largest pizza delivery and carryout chain is known as “ a tech company that happens to make pizza.” Here’s an example of how an enterprise called Domino’s Pizza thinks through their container strategy and the potential business impact of adopting Kubernetes. Smarter With Gartner, 6 Best Practices for Creating a Container Platform Strategy, April 23, 2019, /smarterwithgartner/6-best-practices-for-creating-a-container-platform-strategy ![]() Gartner predicts that by 2022, more than 75 percent of global organizations will be running containerized applications in production, which is a significant increase from fewer than 30 percent today. Even global enterprises are moving fast to explore the benefits and to work through operational challenges. The momentum behind the enterprise adoption of Kubernetes is due in part to the remarkable rise of containers in the enterprise. Today, Kubernetes is known among developers, startups and enterprises alike as the standard for modern, cloud-native applications. Over a relatively short timeframe, Kubernetes grew from version 1.0 to a major enterprise technology. Their goal was to help businesses adopt containers, which they believed was the future of computing. Five years ago, a group of Google employees turned an internal technology into an open source project.
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